Wednesday, January 30, 2013

Guaranteed to run ITIL training

Next week BabSim is again going international! We are engaged for multiple deliveries of the ITIL Foundation course for a client of ours headquartered in Haifa, Israel. It should be a fun couple of weeks. ITIL training has been pretty popular here so far this year, so I thought it would be a good idea to give a refresher on what exactly ITIL training is as well as showing you our guaranteed to run ITIL classes.

IT Service Management (ITSM) is a discipline for managing information technology (IT) systems, philosophically centered on the customer’s perspective of IT’s contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction. IT Service Management certification helps distinguish those who have a deep understanding of best practice for ITSM and are capable of implementing these concepts to some degree immediately. Certification is also the foundation for developing a career path in IT Service Management.

Here’s what we have coming up! Remember, they’re all guaranteed to run!

ITIL Foundation Certification

The ITIL 2011 Edition course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL 2011 Edition. ITIL 2011 Edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.

3/11/13-3/13/13

ITIL Operational Support and Analysis

The ITIL Intermediate Qualification: Operational Support and Analysis (OSA) Certificate is part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate. This 5 day course immerses students in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery.

4/15/13-4/19/13

ITIL Planning, Protection and Optimization

This ITIL Intermediate Qualification: Planning, Protection and Optimization (PPO) Certificate is part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate. This 5 day course immerses students in the practical aspects of the ITIL v3 Service Lifecycle and processes associated with Planning, Protection and Optimization of services and service delivery. You will focus on the operational-level process activities and supporting methods and approaches to executing these processes. The course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practices, and it helps you prepare for the associated exam offered on the last day of the course.

3/4/13-3/8/13

ITIL Service Offerings and Agreements

The ITIL Intermediate Qualification: Service Offerings and Agreements (SOA) Certificate is part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate. By implementing ITIL Service Offerings and Agreement best practices, IT departments can ensure high levels of customer satisfaction by integrating demand and supplier management with the service portfolio and service catalog. Students will learn how to plan, implement and optimize the Service Offerings and Agreement processes and gain the knowledge required to prepare for the certification exam.

2/18/13-2/22/13

ITIL Service Design

This 3-day will teach students how to plan, implement and optimize the Service Design processes. ITIL Service Design best practices enables IT departments to design services and govern practices, policies and procedures that facilitate the introduction of services into a live environment, thereby ensuring quality service delivery, customer satisfaction and cost-effective service provision. Students will gain the skills required to take the ITIL Intermediate Qualification: Service Design Certification Exam.

3/4/13-3/6/13

If you’re still confused on which ITIL classes to take, have a look at our ITIL training tracks!

-Matt

Thursday, January 17, 2013

CEO IT Forecast for 2013


CEO’s are expecting a lot out of technology in 2013, and Babbage Simmel is here to exceed their expectations.

In the business context, sustainability is about taking a holistic approach to the long-term viability of an enterprise in the midst of social, environmental and economic forces. At a practical level, it involves the ability to increase revenue, improve profit margins and protect the business' future competitive advantage.

Technology will play a vital role in helping companies achieve this goal -- thanks in part to the evolving role of the IT organization, which has shifted dramatically in recent years. Where IT once focused solely on technology and "the business" focused on profitability, today business and IT functions have converged. In a sense, IT has "become the business" since virtually all business processes reside there now. And while CEOs are not concerned with the bits and bytes of technology (nor should they be), they are better informed about technology than ever before and have high expectations for how it can help improve the bottom line in 2013.

Let’s take a look at what CEO’s will focus on specifically in 2013 and what we offer to prepare IT professionals for these conditions.

Growing revenue

To achieve long-term revenue growth, however, enterprises must develop new products and services that enable them to extend their reach into adjacent and emerging markets. The mobile market is one such example, where growth is relentless and tremendous untapped potential still exists for businesses of all kinds.



With continuing technological innovation and the capacity to store unfathomable amounts of data (especially in the cloud), many enterprises are sitting on a gold mine of customer and market intelligence. Surprisingly, however, many have not even begun to realize the latent value of these IT artifacts, nor have they discovered how to use this data to their advantage. Here again is where technology -- specifically, sophisticated analytic tools -- can have a decided business impact in 2013. Companies that are able to aggregate that data and mine it for legitimate business purposes will establish a substantial lead over their competitors. This is where the most potential for business value can be realized in the coming year.



Security

Security is still a concern as well, but significant advances in this area are being made as vendors rush to fill security needs as quickly as they arise.

Security+ Certification

Implementing Cisco IOS Network Security 2.0 (IINS)

To go back to the original premise then, sustainability is as much about protecting the business as it is about growing revenue and profit margins. While "protection" is often equated with security -- mitigating obvious threats to systems, resources and IP -- in a broader sense, it's about ensuring that the company can maintain the integrity of its brand and ensure its competitive advantage. This is essentially what is meant by sustainability -- and it will be the focus of CEOs in 2013.  This is wonderful news for our industry as we move forward into the new year.

You can view the entire article over at It News.

-Matt

 

 

 

Wednesday, January 9, 2013

Looking for more training dollars?


Just in time for the start of 2013 our government has decided to make more training funds available for Ohio employees. 

The Ohio Incumbent Workforce Training Voucher Program will fill a gap in current workforce development programs by providing needed training dollars to Ohio's incumbent workforce through a unique public-private partnership. The ultimate goal of this program is twofold: allow employers to retain and grow their existing Ohio workforce and create a statewide workforce that can meet the present and future demands in an ever changing economy.

Eligible employers must demonstrate that by receiving funding assistance through the Ohio Incumbent Workforce Training Voucher Program their business will not only obtain a skilled workforce but will improve their company processes and competitiveness.

The Program provides a reimbursement up to $4,000 per employee per fiscal year (July 1-June 30).  The employer will be reimbursed for up to 50% of the cost of the training after the training is complete.  The $4,000 can be utilized in a single training or amassed over several trainings in the fiscal year.

 
Employer Eligibility

An eligible employer must operate as a for-profit entity in a state designated target industry with a facility located in Ohio.

·         Advanced manufacturing            

·         Aerospace and aviation

·         Automotive

·         BioHealth

·         Corporate Headquarters

·         Energy

·         Financial Services

·         Food processing

·         Information Technology

 

Eligible Training Costs

·         Tuition

·         Instructor or trainer fees

·         Instructional materials

 

If you qualify for these additional training dollars or know someone who does, sign up via the online application and get the process started.  More information on this great program can be found here.

-Matt

 

Thursday, December 20, 2012

2012 Year in Review


Well, it’s been another great year for the Babbage Simmel staff and alumni.  We did tons of training and certification testing this year, with Visual Studio taking the crown for the most trained subject.  We taught twice as many Visual Studio courses in 2012 as the runner up for subject of the year, SharePoint 2010.  Now Visual Studio did have a slight advantage as both the 2008 and 2012 versions of the software were still being taught and in demand. 

Windows 7, Project Management and System Center all finished pretty dead even in a respectable third place.  System Center, however, didn’t really get its legs until the second half of 2012, and it’s been the most popular class over the last couple of months.  I look for this trend to continue into 2013 giving System Center a great chance to be our most popular class next year.  It was a pretty good year for Windows Server  as well, although most of that was the 2008 version.  It looks like Windows Server 2012 could be pretty big next year, and another solid contender.   

All and all it was a fantastic year for IT training.  The industry has picked back up again, and all signs point to more growth in hiring percentage and training budgets in 2013.  I also wanted to mention a couple classes coming up in early January that only have a couple seats left. 


1/07/13-1/11/13


1/14/13-1/18/13

Do yourself a favor and start the year off right! 

We hope you all have a very safe and fun holiday season.

See you next year!

-Matt 

Wednesday, December 12, 2012

IBM Cognos Training


This week we wanted to take some time and spotlight a couple new training classes here at Babsim.  What exactly is IBM Cognos?  We’re glad you asked.

From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can provide what your organization needs to become top-performing and analytics-driven. With products for the individual, workgroup, department, midsize business and large enterprise, Cognos software is designed to help everyone in your organization make the decisions that achieve better business outcomes—for now and in the future.

Cognos solutions are designed to help you make smarter decisions and manage performance for optimized business results. Combine your financial and operational data into a single, seamless source of information in the environment of your choice for transparent and timely reporting, analysis and action.

Now let’s take a closer look at a couple of our IBM Cognos offerings.


IBM Cognos Framework Manager: Design Metadata Models is a five-day, instructor-led course that provides participants with introductory to advanced knowledge of metadata modeling concepts, and how to model metadata for predictable reporting and analysis results using Framework Manager. Participants will learn the full scope of the metadata modeling process, from initial project creation, to publishing of metadata to the Web, enabling end users to easily author reports and analyze data.
B-5160 IBM Cognos Report Studio: Author Professional Reports (V10.2)

This course is designed for professional report authors to learn report building techniques using relational data models, and ways of enhancing and customizing, and managing professional reports. Attendees will participate in hands-on demos and workshops that illustrate key concepts while learning how to use the product. The second part of this course builds on topics learned in the Fundamentals section. The Advanced section is designed to teach advanced report building techniques using relational data models, and ways of enhancing, customizing, and managing professional reports. Attendees will participate in hands-on demos and workshops that illustrate key concepts while learning how to use the product.

-Matt

Thursday, December 6, 2012

New System Center Courses

 

We’re busy finishing a jam packed week here at Babsim. It’s always nice when you can fill every room in the building. One of our biggest classes this week was Systems Center, taught by our old friend, Ken Alexander. This class has been one of our most popular classes this year, and I’m sure it will be next year as well. Let’s take a look at this class and when it’s offered next so you can secure your seat ahead of time. On top of that let’s also take a look at some new system center classes that were just released. Let’s try to make these new classes just as popular ;)


This five-day instructor-led course provides students with the knowledge and skills to configure and manage a System Center 2012 Configuration Manager site and its associated site systems in the role of Configuration Manager Administrators.





Now, here are the brand new System Center 2012 classes that just released:


This five-day course provides instructor-led students with the knowledge to successfully design and deploy Microsoft’s System Center 2012- Operations Manager (SCOM). In this course, students are introduced to the basic theory of service monitoring. Students also learn about configuration, deployment, monitoring, and operation. Upon course completion, students will have the skills necessary to manage Operations Manager for maximum business benefit. This course incorporates case-studies and hands-on learning opportunities so students can practice applying business solutions to real-world scenarios.


This 5-day System Center Service Manager administration course provides the day to day SCSM administrator with the ability to maintain Service Manager 2012 within their organization. This course is approximately a 50/50 mix of lecture/lab experience for the student. It provides best practice sharing as well as the opportunity for the student to dive deep into their own lab experience. This System Center class starts with a brief introduction of how the various System Center products interoperate, and includes a discussion of how SCSM architected and deployed.


This four-day instructor-led course provides students with the knowledge to successfully maintain Virtual Machine manager within their organization. In this course, students are introduced to the various Systems Center products and provides a deep-dive into SCVMM. Upon course completion, students will be able to architect and deploy Virtual Machine Manager. This course incorporates case-studies and hands-on learning opportunities so students can practice applying business solutions to real-world scenarios.

Don’t forget, if you need to use the remainder of that 2012 training budget before the end of the year, we still have classes available for the next couple weeks. Check out our list of classes to find out which ones you can still hop into this month.

-Matt

Wednesday, November 14, 2012

SharePoint Migration

We’ve been busy the last couple weeks with a SharePoint migration here at Babsim (fun stuff), but don’t think we forgot about you.  In fact, since SharePoint is the hot topic around here right now let’s take a look at our upcoming SharePoint classes!  Maybe your organization can get in on all of the fun we’re having.

The course teaches students how to install, configure and administer SharePoint, and also manage and monitor sites and users by using SharePoint 2010.



This course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010 platform.


What’s even better is that these courses are guaranteed to run!  That’s right, and seats are filling up quick.  In case SharePoint isn’t as popular at your organization as it is here with us here are some more of our guaranteed to run classes for the rest of the year.


This five-day instructor-led course provides students with the knowledge and skills to configure and manage a System Center 2012 Configuration Manager site and its associated site systems in the role of Configuration Manager administrators.



This five-day instructor-led course provides knowledge and skills on developing Web applications by using Microsoft Visual Studio 2010.


-Matt